DonBest.com Customer Service can only provide support for products or services available from DonBest.com, including but not limited to installation and configuration. We will also do our best to assist with general PC configuration problems such as browser settings, cookies, and Java installation.
DonBest.com Customer Service can not provide support or service for the installation, configuration, or modification of any anti-virus software, firewalls, network connections, or other third-party software on a customer's machine. Customer Service can not provide assistance to customers that bring their computer equipment to our place of business.
For service(s) of this nature you need to engage a qualified PC technician.